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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dan

February 21, 2026

5  out of  5
rating by Dan
"Went by the office Friday (Feb 20th) to pay a bill and get a few questions answered regarding my property insurance. Spoke with Bianca and as always, in her professional and friendly manner, she was able to answer all my questions. Over the years Bianca has been extremely helpful when it comes to my insurance needs, from saving me money to advising me what insurance products best meets my needs. Cannot say enough good about the Chris Nickas State Farm office and especially Bianca. I certainly recommend them for your insurance needs."
We responded:
"Thank you for your review, Dan! I'm delighted to hear that Bianca was able to assist you with your property insurance questions and that you've consistently found her support valuable over the years. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Marvin

February 19, 2026

5  out of  5
rating by Marvin
"We've had State Farm for a long time and I've recently purchased a camper and Diamond was absolutely awesome very Kool, calm,polite, patient and knowledgeable and those types of traits are very hard to find. Thank you Diamond for all of your help. Give this girl a raise 🙏. Truly a new happy camper, Marvin"
We responded:
"Thank you for your review, Marvin! I'm delighted to hear about your positive experience with Diamond. Her dedication and expertise truly make a difference, and I'm glad she could assist you with your camper. We appreciate your kind words and your continued trust in us. If you need anything else, feel free to reach out!"
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Patricia Hudson

February 19, 2026

5  out of  5
rating by Patricia Hudson
"Shout out to Bianca Screciu! She is super attentive and always handles my needs with professional care!"
We responded:
"Thank you for your review, Patricia! I'm happy to hear that Bianca has been attentive and professional in handling your needs. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
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Doug Behr

February 17, 2026

5  out of  5
rating by Doug Behr
"Keith was prompt and courteous in all of our communication. He followed up with me when after several months he found a policy that matched my circumstances and budget. He then worked quickly and provided guidance needed to make switching companies a painless process."
We responded:
"Thank you for your feedback, Doug! I'm happy to hear that Keith provided prompt and courteous service and helped you find a policy that fits your needs and budget. It's great to know that the transition was smooth and hassle-free. If you need any further assistance, feel free to reach out!"
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Tiffany Abel

February 10, 2026

5  out of  5
rating by Tiffany Abel
"I have had nothing but great experiences with Statefarm. In particular with my agent Bianca. She gives great customer service and is always professional."
We responded:
"Thank you for your feedback, Tiffany! I'm happy to hear about your positive experiences with our office and Bianca's exceptional service. We appreciate your trust and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can do for you!"
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Jeff Surita

February 6, 2026

5  out of  5
rating by Jeff Surita
"I have been with Chris Nickas seen 2003. I have Cars and house insured seen. Never an issue. Bianca, Office Manager has been my savior every time one of my payments has not gone through or council on the right coverage for our needs.

Thank you Guys for all you do for me and my family."
We responded:
"Thank you, Jeff, for your kind words and for being with us since 2003! I'm happy to hear that Bianca has been so helpful with your coverage and payment needs. We're grateful to have you and your family as part of our community. If there's anything else we can do for you, just let us know!"
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Mike Dowling

February 4, 2026

5  out of  5
rating by Mike Dowling
"Keith was a great help with our changing insurance needs. Clear, concise and professional."
We responded:
"Thank you for your feedback, Mike! I'm happy to hear that Keith was able to assist you with your insurance needs in such a clear and professional manner. We appreciate your trust in us and are here for any future questions or needs you may have. Let us know if there's anything else we can do for you!"
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Haley L

January 30, 2026

2  out of  5
rating by Haley L
"I was sad to leave state farm for homeowners insurance, but they gave me no choice after negligently quoting me. They first said they would cover me for a DP-3 policy so I bought a new 4 point inspection which they required. I specifically had asked them if the age of my property would be an issue and they assured me it was not a problem. However, after the expense and time of a new inspection, they re-quoted me with a broker instead for $700 more than the quote I was provided. This easily could have been avoided with any due diligence. I found a different provider that did not even need the inspection for a much better price."
We responded:
"Haley, thank you for sharing your experience. I'm really sorry to hear about the inconvenience you faced with the quoting process on your home. Our underwriters have specific guidelines and requirements when switching your policy from a homeowner policy to a rental dwelling policy. Your feedback is important, and I want to ensure we address any issues to prevent this from happening again. Please feel free to reach out to our office if you have any further concerns or if there's anything we can do to assist you."
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Bryce Roderick

January 30, 2026

5  out of  5
rating by Bryce Roderick
"Shout out to Bianca and all of the staff, friendly prompt and professional! We have been dealing with Bianca and crew for many years on both car and homeowners insurance and never a disappointment! Great crew, great leader, thank you Chris!!"
We responded:
"Thanks, Bryce! We’re lucky to have you as a customer at our State Farm in Jacksonville."
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Ronald Melanson

January 29, 2026

5  out of  5
rating by Ronald Melanson
"Bianca is the best!👍"
We responded:
"Thank you, Ronald! I'm happy to hear that Bianca provided you with such great service. We appreciate your feedback and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
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dusty pye

January 29, 2026

5  out of  5
rating by dusty pye
"Helpful courteous and efficient"
We responded:
"Thank you, Dusty! I'm happy to hear that you found our service helpful, courteous, and efficient. We strive to provide the best experience for our customers. Let us know if there's anything else we can assist you with!"
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Janis Eldridge

January 23, 2026

5  out of  5
rating by Janis Eldridge
"I've never met Chris Nickas, but I know one thing about him. He knows how to hire great people. We have been helped by both Sandy and Bianca and both have made things easy on us and been super responsive. I know for a fact that doesn't happen with other agencies (or a lot of other businesses for that matter). Keep it up and you'll never get rid of us! Thanks!!!"
We responded:
"Janis, thank you for taking the time to share your experience with our office! Sandy and Bianca are both wonderful assets to our team. We are thankful that you have been a part of our State Farm family and look forward to continuing our relationship!"
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Chad Bunnell

January 23, 2026

5  out of  5
rating by Chad Bunnell
"Zach Hotelling contacted me about providing a quote for our auto insurance while we were with another company. He was polite, not pushy and eventually earned my business. Usually the service stops there but I have asked for other items regarding our overall insurance needs and he has been responsive and informative. I know I can count on him which is important. Chad Bunnell"
We responded:
"Thank you, Chad! I'm happy to hear about your positive experience with Zach. It's great to know that his polite and informative approach made a difference for you. We're committed to being responsive and helpful with all your insurance needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Kelley Shiver

January 21, 2026

5  out of  5
rating by Kelley Shiver
"I really enjoy working with Bianca and the staff at this office! They are very friendly and super helpful when it comes to explaining confusing insurance stuff."
We responded:
"Kelley, thank you for your wonderful feedback! I'm happy to hear that Bianca and the team have been friendly and helpful in making insurance matters clearer for you. We’re always here to assist with any questions or needs you might have. Let us know if there's anything else we can do for you!"
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John Colclazier

January 17, 2026

5  out of  5
rating by John Colclazier
"Bianca is great to work with at State Farm’s. She has outstanding follow-up and proactive on our homeowners, auto & FEMA flood insurance on any changes to our policies. I am getting accustom now to Drive Safe & Save that she set us up on a year ago. Chris Nickas State Farm’s Agency has been our agency for almost 10 years since moving to Florida. They take great care of their clients!"
We responded:
"Thank you for your review, John! I'm happy to hear that Bianca has been providing you with excellent follow-up and keeping you informed about your policies. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Cynthia Reyes

January 13, 2026

5  out of  5
rating by Cynthia Reyes
"I highly recommend this office to anyone who needs help with any type of insurance. My contact, Bianca Screciu, is amazing! I can reach Bianca anytime by phone or email, and she is always there for me. No matter how small or big my question is, she is knowledgeable, responsive, and always has the answers I need. Thank you!"
We responded:
"Thank you for your wonderful feedback, Cynthia! I'm delighted to hear that Bianca has been such a great help to you. Our team is committed to providing the best service possible, and it's fantastic to know that Bianca is meeting your needs. If you ever have more questions or need assistance, feel free to reach out anytime!"
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Crypto_Opa_DE_USA (Crypto_Opa_DE_USA)

January 12, 2026

5  out of  5
rating by Crypto_Opa_DE_USA (Crypto_Opa_DE_USA)
"After many years, l contacted Chris and Bianca by email on January, 12th, at appr. 4pm Central European Time. Within one hour Chris emailed be back, providing me with all the information needed on an existing life insurance policy.
Thank you so much 😊👍"
We responded:
"Thank you Juergan for the kind words! You were one of our original clients when I opened my agency over 23 years ago. If you have any more questions or need further assistance, feel free to reach out anytime! We appreciate you as well. "
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Margaret Kopchinski

December 22, 2025

5  out of  5
rating by Margaret Kopchinski
"Very efficient and easy to deal with."
We responded:
"Thank you, Margaret! I'm happy to know you found our service efficient and easy to work with. If you have any questions or need assistance in the future, feel free to reach out. We’re here to help!"
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Roz

December 22, 2025

5  out of  5
rating by Roz
"Bianca is awesome, she is knowledgeable and offers support with all my needs."
We responded:
"Roz, thank you for your wonderful feedback! I'm delighted to hear that Bianca has been so supportive and knowledgeable in assisting you. We appreciate your trust in us. If you ever need anything else, feel free to reach out!"
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Ralph Pazo

December 19, 2025

5  out of  5
rating by Ralph Pazo
"Bianca was amazing like always!!! Have been dealing with her for 9 years and always is excellent! Finally we issue the cars again! You can notice Her professionalism and commitment with the company; i definitely recommend her and this office for all your insurance needs. Ask for Bianca!"
We responded:
"Ralph, thank you for your fantastic feedback! I'm so happy to hear about your positive experiences with Bianca over the years. Her dedication and professionalism truly make a difference. We appreciate your recommendation and are here for all your insurance needs. Let us know if there's anything else we can assist you with!"
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Heather Stack

December 19, 2025

5  out of  5
rating by Heather Stack
"I have been with Chris Nickas - State Farm for many years. Bianca has always helped me with any questions I have or quotes I request. I referred my daughter and son in law to her as well for their home and auto policies. Highly recommend giving her call!"
We responded:
"Heather, thank you for your wonderful feedback! I'm glad to hear that Bianca has been so helpful with your needs and that you trust us enough to refer your family. We truly appreciate your recommendation. If there's anything else we can assist you with, just let us know!"
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Michelle Whitney

December 17, 2025

5  out of  5
rating by Michelle Whitney
"Bianca Screciu has been through the years an amazing person to work with getting the right insurance for my family and home. She has always guided me in the right direction. Thank you I appreciate the person and service you have given to my family and I"
We responded:
"Thank you for your kind words, Michelle! I'm so happy to hear that Bianca has been a great help in finding the right insurance for your family and home. Your appreciation means a lot to us. If you ever need further assistance, feel free to reach out!"
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Anthony Orsini

December 15, 2025

5  out of  5
rating by Anthony Orsini
"The Chris Nickas Insurance Agency has been a pleasure to deal with over the last 26 years that they have been my carrier. Chris and Bianca are probably the best and most responsive people in the business. They have always been there for any of my needs and have kept their rates competitive with the market. They have my "five stars" and my highest recommendation."
We responded:
"Anthony, thank you for the 5-star review and your feedback! Us at Chris Nickas - State Farm Insurance Agency appreciate your loyalty over all of these years! We are so thrilled to hear your feedback! We are always here for you Anthony."
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maricel mtz

December 12, 2025

5  out of  5
rating by maricel mtz
"Excellent service!!"
We responded:
"Thank you, Maricel, for your feedback! I'm glad you had an excellent experience with our service. If you need anything else, feel free to reach out!"
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Leon Herman

December 12, 2025

5  out of  5
rating by Leon Herman
"Laurie Newmes is great she always goes above and beyond when i heed help and always can answer and question i have thanks for everything"
We responded:
"Leon, thank you for your wonderful feedback! I'm happy to hear that Laurie has been so helpful and attentive to your needs. Our team is dedicated to providing excellent service, and it's great to know we're meeting your expectations. If you have any more questions or need assistance, feel free to reach out anytime!"