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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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levy murdaugh

June 25, 2026

5  out of  5
rating by levy murdaugh
"You would be very hard pressed to find an agents office personel anymore helpful than these are. I believe it is a reflection of their office manager, Bianca Screciu, she is the best."
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Cornel B

June 24, 2026

5  out of  5
rating by Cornel B
"Bianca Screciu is great, patient and knowledgeable."
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Teala Thompson

June 23, 2026

4  out of  5
rating by Teala Thompson
"Marissa was very helpful. Quick to respond and eager to assist."
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Richard Springer

June 22, 2026

5  out of  5
rating by Richard Springer
"Great service as always thank you Marissa Fritz Professionalism kind service"
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Bettyann O'Sullivan

June 22, 2026

5  out of  5
rating by Bettyann O'Sullivan
"They make everything easy. That's why we stayed with them even moving to a different city."
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Nanci Gluff

June 17, 2026

5  out of  5
rating by Nanci Gluff
"Chris Nickas State Farm office has taken care of my insurance needs for many years. Bianca, is so wonderful. She’s always there to help me, and returns my calls quickly. She is an amazing agent who cares about her customers! I appreciate Bianca so much!!!"
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Colleen Skinner

June 16, 2026

5  out of  5
rating by Colleen Skinner
"Keith contacted me regarding my auto policy and the competitive rates and his excellent service (and that of Bianca too) made me switch from my previous insurer of 17 years."
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Shannon Lambert

June 16, 2026

2  out of  5
rating by Shannon Lambert
"Cancelling my homeowners policy due to claims. One of the claims reoccured because the issue was not corrected the first time around. Offering no alternatives for another carrier."
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Melissa Lutz

June 16, 2026

5  out of  5
rating by Melissa Lutz
"As an agent Bianca is the best. She always provides fast and friendly service. Very helpful in assisting all of our insurance needs. Bianca has always went above and beyond in helping from premiums, to changes, to even dealing with a lengthy claim repair."
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Laura Gammons

June 15, 2026

5  out of  5
rating by Laura Gammons
"Dena Clark was very helpful with our quote. She is knowledgeable and easy to talk to. She helped answer all our questions and get us a quote that works for."
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Steven

June 2, 2026

5  out of  5
rating by Steven
"Bianca is the best. She is always very helpful."
We responded:
"Thank you, Steven! I'm glad to hear that Bianca has been so helpful to you. We appreciate your feedback and are here if you need anything else!"
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Nirvana Bernreuter

May 29, 2026

5  out of  5
rating by Nirvana Bernreuter
"Marissa Fritz has been super helpful and so quick responding on my questions via email, I am very happy with their service."
We responded:
"Thank you, Nirvana! I'm glad to hear that Marissa has been able to assist you promptly and effectively. We always aim to provide the best service possible. Feel free to reach out if you need anything else!"
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Linda Hester

May 27, 2026

5  out of  5
rating by Linda Hester
"Very positive experience with Keith on meeting my insurance needs for both home and auto. thanks for being so easy to work with."
We responded:
"Thank you, Linda! I'm happy to hear that Keith made your experience with us a positive one and was able to meet your insurance needs for both home and auto. We strive to make the process as smooth as possible. We're always here if you need anything else!"
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Terri

May 20, 2026

5  out of  5
rating by Terri
"We have been with State Farm for over 50 years. Chris Nickas office has been apart for 20+ of those years. I can't say or brag enough about this office, especially Bianca. They are always professional with outstanding customer service. Bianca is definitely one of the best agents, always there, helpful and is like part of the family. I can state that I have never had to even consider going to any other insurance agency for any of our needs. Rentals, Home, Auto and Motorcycle, we've had it all. Thank you, for always taking care of us!"
We responded:
"Terri - Thanks for the flattering words and great review! We appreciate your loyalty! Bianca is the best and we're lucky to have her. We strive for exceptional customer service and we're happy that you experienced that with us at Chris Nickas State Farm Insurance Agency. Thanks for your continued business!"
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Susan Mullen

May 18, 2026

5  out of  5
rating by Susan Mullen
"Bianca helped me take care of a homeowner’s insurance glitch with such ease. Grateful!!"
We responded:
"Thank you for your feedback, Susan! I'm happy to hear that Bianca was able to assist you with your homeowner’s insurance issue smoothly. We appreciate your kind words and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Elizabeth Appolloni

May 15, 2026

5  out of  5
rating by Elizabeth Appolloni
"Bianca has been a reliable agent for many years and is always a delight to work with!"
We responded:
"Thank you for your review, Elizabeth! I'm happy to hear that Bianca has been a reliable and delightful agent for you over the years. We appreciate your continued trust in our office. Let us know if there's anything else we can assist you with!"
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Patricia Seibold

May 14, 2026

5  out of  5
rating by Patricia Seibold
"Laurie was so helpful today! I always appreciate the team at this agency!!
Thsnks for the opportunity to give a review. Pat"
We responded:
"Thank you for your feedback, Patricia! I'm happy to hear that Laurie was able to assist you so well today. We truly appreciate your kind words about our team. Let us know if there's anything else we can do for you!"
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John “Bo” Smith

May 14, 2026

5  out of  5
rating by John “Bo” Smith
"If you’re looking for insurance, I highly recommend reaching out to Bianca at State Farm Insurance. She is incredibly upfront, honest, trustworthy, and truly takes the time to help you find the best coverage for your needs.
In a world where customer service can be hard to find, Bianca goes above and beyond to make the entire process smooth, stress-free, and easy to understand. She genuinely cares about her clients and treats you like family instead of just another policy number.
It’s rare to find someone so professional, dependable, and transparent these days. If you want someone you can truly trust, Bianca is the person to call!"
We responded:
"Thank you, John, for your wonderful feedback! I'm delighted to hear about your positive experience with Bianca. She truly embodies the dedication and level of caring we strive for in our office. Your kind words about her professionalism and commitment mean a lot to us. If you ever need further assistance or have any questions, feel free to reach out. Thanks for choosing us!"
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SSG BRANDON RYAN

May 12, 2026

5  out of  5
rating by SSG BRANDON RYAN
"Bianca Screciu is the office manager at this location and she has always been tentative and very resourceful to me when it comes to my car insurance needs and questions. She is easy to talk to, she is a professional at what she does and she does it well"
We responded:
"Thank you, Brandon! I'm happy to hear that Bianca has been so helpful and professional in addressing your car insurance needs. We appreciate your feedback and are always here to assist you with any questions or concerns. Thanks for choosing us!"
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Jerry St.clair

April 30, 2026

5  out of  5
rating by Jerry St.clair
"Lori is the greatest. Very knowledgeable and polite. The main reason I don't even think about switching to the lizard ."
We responded:
"Thank you, Jerry! I'm happy to hear that Lori's expertise and courteous service have made such a positive impact. We truly appreciate your loyalty and are here to assist with any of your insurance needs. Thanks for choosing us!"
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Jeremy Huggins

April 28, 2026

5  out of  5
rating by Jeremy Huggins
"I've been with this guy for years. customer services on point. They always take care of my needs .thank you!"
We responded:
"Thank you, Jeremy! I'm happy to know that our customer service has consistently met your needs over the years. Your trust means a lot to us. Let us know if there's anything else we can assist you with!"
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John Powell

April 27, 2026

5  out of  5
rating by John Powell
"Zach Hotelling was amazing at helping me and my wife get the best auto/motorcycle/umbrella coverage we have ever had. I highly recommend any one to give him a call for your insurance needs."
We responded:
"Thank you for your review, John! I'm happy to hear that Zach provided you and your wife with excellent coverage options. Your recommendation means a lot to us. If you have any more insurance needs or questions, feel free to reach out anytime!"
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Jason P

April 23, 2026

5  out of  5
rating by Jason P
"Thanks Bianca Screciu for the help with my question and quick turnaround."
We responded:
"Thank you, Jason! I'm happy to hear that Bianca was able to assist you promptly. We appreciate your feedback and are here for any future questions or needs. Thanks for choosing us!"
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flaco restrepo

April 20, 2026

5  out of  5
rating by flaco restrepo
"Bianca offers a pleasant atmosphere and provides information with confidence and objectivity. She demonstrates her product knowledge, ensuring you get what you need. I highly recommend Bianca for your insurance needs. And best of all, she speaks Spanish. Thank you for your service."
We responded:
"Thank you, Flaco, for your wonderful feedback! I'm happy to hear that Bianca created a welcoming environment and shared her expertise with you. It's great that her Spanish skills were helpful as well. If you need anything else, feel free to reach out!"
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Robin Dale

April 9, 2026

5  out of  5
rating by Robin Dale
"Zack followed up with me months after I made original contact! At the time the price was the same as I’d been paying not worth the trouble of switching!
That is the sign of a very good salesperson!
Then he was able to beat my coverage on both car and home insurance!
He’s very thorough follows up when he says he will every time!
Explained my coverage that I understood.
This is a very professional salesman!
They are rare!
Give this man a raise!
Thank you Zack!

Robin"
We responded:
"Thank you, Robin! I'm glad to hear about your positive experience with Zack. It's wonderful to know he provided thorough and professional service, ensuring you understood your coverage and found better options. I'll be sure to pass along your kind words to him. If you need anything else, feel free to reach out!"