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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sharon Deas

September 5, 2025

5  out of  5
rating by Sharon Deas
"Thanks Marissa for sending me a quote for home and auto. I had not even considered State Farm and we used to have it!"
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MBN

September 2, 2025

5  out of  5
rating by MBN
"What an amazing, knowledgeable and efficient agent State Farm has in Zach Hoetelling!! We had become disenchanted with our previous insurance agency (Progressive) and were interested in seeing what State Farm could do for us on our auto insurance as well as our RV insurance. Zach came through with flying colors and we are now happily insured by State Farm for ALL our insurance needs (including Homeowner's). I highly recommend that you seek out Zach at the Chris Nickas State Farm office in Argyle Forest. You'll be very happy you did!!"
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Efrain Roldan

August 29, 2025

5  out of  5
rating by Efrain Roldan
"I've been with this agency since 2006 and they have also treated me like family. Bianca Screciu's quality of customer service is what has kept me with them for the past 19 years!"
We responded:
"Efrain, thank you so much! We appreciate you and your loyalty to us. We are so glad to have such an awesome client like you. Many thanks!"
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Yanel Gonzalez

August 29, 2025

5  out of  5
rating by Yanel Gonzalez
"Bianca was knowledgeable, professional, and caring. I got the insurance coverage I needed at a great price."
We responded:
"Thank you, Yanel! I'm happy to hear that Bianca was able to assist you with the coverage you needed. Our team takes pride in providing professional and caring service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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flaco restrepo

August 27, 2025

5  out of  5
rating by flaco restrepo
"Bianca offers a pleasant atmosphere and provides information with confidence and objectivity. She demonstrates her product knowledge, ensuring you get what you need. I highly recommend Bianca for your insurance needs. And best of all, she speaks Spanish. Thank you for your service."
We responded:
"Thank you, Flaco, for your wonderful feedback! I'm happy to hear that Bianca created a welcoming environment and shared her expertise with you. It's great that her Spanish skills were helpful as well. If you need anything else, feel free to reach out!"
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Rick Gordon

August 26, 2025

5  out of  5
rating by Rick Gordon
"Chris and Bianca always give me excellent advice and great customer service for all of my insurance needs."
We responded:
"Thank you, Rick! I'm happy to hear that Chris and Bianca have been providing you with excellent advice and great customer service. We appreciate your trust in us for your insurance needs. Let us know if there's anything else we can assist you with!"
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cindy rockwood

August 25, 2025

5  out of  5
rating by cindy rockwood
"This is my State Farm agency. I have been their customer for at least 15 years. Bianca Screciu, office manager, has been so kind and patient with all of my questions and concerns. She always has the answers. It is always a great pleasure to call and have Bianca to help me."
We responded:
"Thank you, Cindy, for your wonderful feedback! I'm happy to hear that Bianca has been so helpful and attentive to your needs over the years. We're grateful for your loyalty and look forward to continuing to serve you. If you ever need anything else, just let us know!"
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Lupe Valdiviezo-Smalls

August 25, 2025

5  out of  5
rating by Lupe Valdiviezo-Smalls
"My family and I have been with State Farm since 2023. We LOVE this insurance company for so many reasons! It has the best prices, close by office locations and delivers top notch customer service! We love Laurie Newmes! She is the sweetest, most caring and attentive representive we have ever encountered! Whenever we need something from State Farm she is the one we reach out to because we know she will listen to our concerns and take great care of us almost instantly. Laurie is very knowledgable and a true professional. We wrote this review to let everyone know that Laurie Newmes gets a five star review!"
We responded:
"Thank you, Lupe, for your wonderful feedback! I'm so happy to hear that you and your family have had such a positive experience with our office. Laurie truly is a gem, and I'm glad she's been able to provide you with the attentive and caring service you deserve. If there's anything else we can do for you, just let us know!"
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EinJax G

August 22, 2025

5  out of  5
rating by EinJax G
"Whenever I call with an issue, or insurance related question or concern I get a quick and thorough response from Sandy Parks"
We responded:
"EinJax G, thank you for your feedback! I'm happy to hear that Sandy Parks has been providing you with quick and thorough responses. Our team is dedicated to ensuring you have the best experience possible. If you have any more questions or need assistance, feel free to reach out anytime!"
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Gretchen Wigal

August 18, 2025

5  out of  5
rating by Gretchen Wigal
"Always prompt and helpful!"
We responded:
"Thank you, Gretchen! Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Cathy Shiver

August 13, 2025

5  out of  5
rating by Cathy Shiver
"Bianca is fantastic"
We responded:
"Thank you, Cathy! I'm happy to hear that Bianca provided you with such a fantastic experience. Our team is dedicated to offering top-notch service. Let us know if there's anything else we can do for you!"
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Jim Kincaid

August 13, 2025

5  out of  5
rating by Jim Kincaid
"Both Chris and Bianca provide a comfortable atmosphere while delivering information in a confident and factual manner. They demonstrate their knowledge of their products which insures that you get what you need as opposed to what they want to sell you. I would highly recommend them for your insurance needs."
We responded:
"Thank you for your review, Jim! I'm happy to hear that Bianca was able to help you make your important decisions on insurance matters with trust and confidence. It's great to know you appreciate our agency's approach to ensuring each client gets the coverage they need and want. We’re grateful for your recommendation! If you have any questions or need further assistance, feel free to reach out."
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Kristine McClow

August 12, 2025

5  out of  5
rating by Kristine McClow
"I seriously don’t know what I would do without Bianca!!! From our personal insurance to business insurance she has us covered. If you want to be treated like family, look no further!!"
We responded:
"Kristine, thank you for your wonderful feedback! I'm happy to hear that Bianca has been able to provide you with such excellent service for both your personal and business insurance needs. We truly value having you as part of our State Farm family. If there's anything else we can assist you with, just let us know!"
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Rick Eplawy

August 8, 2025

5  out of  5
rating by Rick Eplawy
"My whole family has been clients with Chris Nickas via Bianca Screciu for the past 30 years our service has always been thorough, insightful, and timely. They are truly the best!"
We responded:
"Thank you, Rick! I'm happy to know that your family has been satisfied with our service for the past 30 years. Bianca and the team are dedicated to providing thorough and timely assistance. We appreciate your loyalty and look forward to continuing to serve you! Let us know if there's anything else we can do for you."
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Daymarelys Tamayo

July 30, 2025

5  out of  5
rating by Daymarelys Tamayo
"Excellent customer services"
We responded:
"Thank you, Daymarelys! I'm happy to know you found our customer service excellent. We’re always here to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
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Ethan Rutledge

May 29, 2025

5  out of  5
rating by Ethan Rutledge
"Called and worked with Sandy - super quick turnaround on my policy changes. Great experience."
We responded:
"Thank you for your review, Ethan! I'm happy to hear that Sandy provided you with a quick and efficient experience. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can assist with!"
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John Betancourt

May 14, 2025

5  out of  5
rating by John Betancourt
"I had a State Farm policy that needed some tweaking. I went in and was assisted by Bianca. She was very personable, knowledgeable, and efficient. I left with exactly what I needed with no fluff. 5 Star!"
We responded:
"Thank you for your review, John! I'm happy to hear that Bianca provided you with such personable and efficient service. It's great to know you left with exactly what you needed. If you ever have more questions or need further assistance, feel free to reach out!"
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Gary Meeks

April 21, 2025

5  out of  5
rating by Gary Meeks
"Laurie Newmes at Chris Nickas State Farm is awesome. Anytime I call she goes out of her way to answer every question I have and to service our policy very thoroughly and takes what ever time necessary to give outstanding customer service."
We responded:
"Thank you, Gary, for sharing your experience! I'm happy to hear that Laurie has been providing you with exceptional service and thorough assistance. It's wonderful to know she's been able to address all your questions and needs. If there's anything else we can do for you, please feel free to reach out!"
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Jennifer Pestano

April 16, 2025

5  out of  5
rating by Jennifer Pestano
"Laurie from State Farm took time with me to make sure everything was done properly & give me the best rate possible. It was unexpected & very much appreciated. I have worked with Bianca as well & both are wonderful!"
We responded:
"Thank you, Jennifer, for sharing your experience! I'm happy to hear that Laurie and Bianca provided you with excellent service and helped you find the best rate. Your appreciation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime!"
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Lisa Pringle

April 16, 2025

5  out of  5
rating by Lisa Pringle
"Marissa was so helpful getting our car insurance policy done. Thanks so much!"
We responded:
"Thank you for your review, Lisa! I'm happy to hear Marissa was able to assist you with your car insurance policy. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Lauren and Eric Hysler

April 14, 2025

1  out of  5
rating by Lauren and Eric Hysler
"Random text offering a quote, accepted offer to quote then told information that's wrong and doesn't believe anything I had to say. Just trying to make a quota. Poor way to farm leads and get customers."
We responded:
"Hi Lauren and Eric, we’re sorry to hear the interaction didn’t meet your expectations. Our team works hard to provide accurate quotes and clear communication, and we always welcome additional documentation to ensure we're working with the most up-to-date information. If you’d like to continue the conversation or need help with anything else, feel free to reach out—we’re happy to assist."
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Tiffany Jackson

April 11, 2025

5  out of  5
rating by Tiffany Jackson
"Spoke to representative Laurie Newmes and she was outstanding. Extremely helpful and professional. I didn’t feel rushed and had a clear understanding on the information provided to me. I would absolutely recommend State Farm to all of my family and friends."
We responded:
"Tiffany thank you for taking the time to recognize Laurie and your positive interaction with her today. We appreciate your business and confidence to refer your family and friends to our agency!"
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Michelle Foster

February 27, 2025

5  out of  5
rating by Michelle Foster
"Weve been with State Farm for over 25 years. Our Agent retired and we were transferred to this agent's office. It was a little rocky at first but then Laurie Newmes (Customer Relations Rep) seemed to take over our account. We were about to go elsewhere until she came along. She saved the account without realizing it. Previously, I had always contacted Bianca for anything we needed and If it were a simple Cert or a NEw additon, everything was quick and convenient. But anything beyond the day to day like, if we could somehow combine all the policies to make things easier (we had over 5 renewal dates!) IT was always "not possible". I asked why we were always receiving notices of increases to our policies but again always some vague reason why we had to pay more than we were quoted. (To maintain professionalism, I'll not leave a review on Bianca) I was on personal leave for a few months and when i came back, our company was now communicating with Laurie for our needs. Shes amazing, a God-sent. She's helped us clean up our numerous policies, streamlining them (even though I had been told that was not possible) and saving us thousands (somewhere between 8k and 10k per year) in the process. She found where we were overpaying and recommended that she review our policies , then implemented any change that would save us money. (I'll say it again, SEVERAL THOUSAND per year!) She's diligent, resourceful, and extremely helpful. It's a pleasure to work with her. I'd give her 10 stars if it were possible. I wish she worked in my industry so I could hire her! - Michelle Foster - Badger Drilling LLC"
We responded:
"Michelle, your kind words me so much! We're grateful Laurie could make the transition smooth and help streamline your policies and save you money! It's a pleasure working with you-thank you for your trust and support!!"
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Charles Edwards

February 20, 2025

4  out of  5
rating by Charles Edwards
"I'm very happy with State Farm they have help me save money on my policy, I would have given 5 stars but I haven't had this policy long enough to be totally satisfied."
We responded:
"Charles thank you for selecting our agency for your insurance needs. We look forward to you being with our agency for years to come!! "
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Michelle Burkes

February 19, 2025

5  out of  5
rating by Michelle Burkes
"I’ve spoken with several individuals in the office since switching my policies from another carrier. Everyone has been very patient and helpful and they never seem to tire of my endless questions. Thank for everything! Including saving me lots of money!!!"
We responded:
"Michelle thank you very much for your kind words. Our team is here to help and answer all your questions. We appreciate your business! "